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A Romantic Journey to the Patagonian Glaciers, the Mighty Iguazu Falls and the City of Tango

EXPLORATION JOURNEYS

Why Guests Choose to Travel with Us

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Experience the peace of mind of a Worry-Free trip
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Unparalleled
personalized care 24/7
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Hand-picked tour guides for a First-Class experience
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Impressive trip reviews from guests who you can contact!

Your Itinerary at a Glance

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Trip start date: you can choose any starting date you want for your trip, because all our trips have private departures. That is, you won't be traveling as part of a larger group.

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Trip Duration:
10 days / 9 nights.

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8 First-class tours and the best tour guides
(3 of them on a private basis).

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All the airport transfers detailed below
(all of them on a private basis).

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9 breakfasts + 1 lunch + 1 dinner included in this trip.

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3 Destinations visited:

  • Buenos Aires (City of Tango): 3 Nights
  • Iguazu Falls (Selected by 100 Million Voters as One of the "New 7 Wonders of Nature"): 3 Nights
  • El Calafate (The Glaciers Region): 3 Nights

This Trip's Photo Summary

Day-by-Day Itinerary

Buenos Aires

DAY 1: YOU ARRIVE IN BUENOS AIRES

(staying for 1 night, with 1 tour included)

Flight arrival in Buenos Aires, Argentina!

Welcome at the airport and transfer with private vehicle and guide to your hotel.

Images of Buenos Aires: European Heritage and Latin American Passion (private tour)

Buenos Aires has been chosen for 3 consecutive years (2014, 2015 and 2016) as the #1 destination to visit in South America by millions of TripAdvisor users in their “Traveler’s Choice” contest... and rightfully so! This cosmopolitan, vibrant, and sophisticated city, commonly called the “Paris of Latin America,” is the best place in the world to enjoy a first-class tango show and to eat some of the tastiest steak, accompanied by celebrated Argentine Malbec wine.

Our expert “porteño” (as locals are called) guide will take you on a cultural journey, where you’ll visit the most iconic neighborhoods and learn about the highlights of the city; taking in its architecture, culture, history, and more! This tour is also a great opportunity to learn from your expert tour guide, the necessary information and useful tips to make the most of your free time in the city.

This is a private 4-hour tour.

DAY 2: LAST DAY IN BUENOS AIRES

Transfer in private vehicle to Buenos Aires Airport.

Iguazu Falls

DAY 2: YOU ARRIVE IN IGUAZU

(staying for 3 nights, with 4 tours included)

Flight arrival in Iguazu.

Welcome at airport and private transfer to your hotel. Depending on your flight arrival time, you can relax at your hotel, enjoy your own explorations, or ask our local representative about suggested activities for your free time.

DAY 3: IGUAZU

Witness the Unique Power & Might of the Iguazu Falls from the Argentine Side (private tour)

“You might have seen the photos. Even read about it. You might have visited other great waterfalls before. But you probably still have no idea what to expect when you come face to face with the almighty Iguazu Falls,” stated CNN in their article “Iguazu Falls: Why this natural wonder should be on everyone’s bucket list". To put that into perspective, Iguazu Falls is nearly twice as tall as Niagara Falls and nearly three times as wide. The late U.S. First Lady, Eleanor Roosevelt, was reportedly so impressed by the sight of Iguazu Falls that she exclaimed “Poor Niagara!”

In 1984, Iguazu Falls became a UNESCO World Heritage Site; and in 2011, it was selected as one of the 7 winners of the “New Seven Wonders of Nature” worldwide competition in which more than 100 million votes were cast.

Their size and scale are unlike any other waterfall on Earth. Made up of a system of 275 waterfalls, they have a staggering water flow of up to almost 3.5 million gallons (13 million liters) per second – enough to fill five Olympic swimming pools!

Unlike Niagara Falls, which is surrounded by developments such as casinos, a revolving restaurant, and coffee shops, Iguazu Falls are located within one of the few remaining inland rainforests in South America, the Atlantic rainforest, which is a haven for more than 2,000 plant species, about 400 birds species, and 80 types of mammals!

This is a full-day private tour.

A Speedboat Adventure Up-Close the Iguazu Falls

Get ready for a fantastic speedboat adventure, enjoying a unique, up-close perspective of the majestic Iguazu Falls. This tour experience makes for a different point of view from what you will have seen from the panoramic boardwalks. Our speedboat will zip the waters of the Iguazu River, and approach the falls, getting right inside the mist formed by their thunderous splash!

You’ll be thoroughly splashed by the mist of the falls, as you take in the water’s imposing roar. This ride provides a unique and extremely close-up view of the San Martin and Three Musketeers falls. The high point of this experience will be without a doubt, being showered under the mist of the San Martin Falls; the second strongest falls in the Iguazu system. Now it’s time to hop on board and begin our waterfall adventure!

This is a 12-minute group tour and is done on the same day you do the Argentinean side of the falls tour. This tour has an age restriction (click on tour name above for details).

DAY 4: IGUAZU

Behold the Breathtaking Panoramic Views of Iguazu Falls from the Brazilian Side (private tour)

With 80% of the falls located on the Argentine side, it is only from the Brazilian side that one can see almost all of them at once, in full, breathtakingly panoramic views.

The Brazilian side offers majestic scenic views of the beauty and entirety of the falls; this is because the Brazilian footbridge lies across the river from the falls, offering a unique perspective and epic scenic views, making the Brazilian side different and absolutely complementary to the experience from the Argentinean side.

This is a half-day private tour.

Walking Among Exotic Birds in the Iguazu Rainforest

You’re about to enter a one-of-a-kind bird sanctuary! Here you’ll find the largest colony of toucans on display in the world, as well as the largest colony of parrots on display in South America, along with 150 different bird species from Brazil and all over the world, many of them endangered.

Located in the midst of the lush tropical rainforest, Foz Tropicana Bird Park is an internationally-recognized rescue and preservation center for endangered birds; and it’s among the most important ones in South America. You’ll find yourself side by side a myriad of exotic birds, in the three walk-in aviaries, where you’ll have the opportunity to have an up-close and personal experience with amazingly colorful parrots and Toco Toucans, among many other birds… all of them right next to you or even flying over your head!

In addition to the diversity and beauty of the birds you’ll see, the park itself presents itself as a unique location. It covers nearly 40 acres (16 hectares) of rainforest, so you’re quite literally going to find yourself in the middle of nature as you make your way along the trails!

This visit lasts about 2 hours and is done on the same day you do the Brazilian side of the falls tour.

DAY 5: LAST DAY IN IGUAZU

Transfer with private vehicle to Iguazu airport.

El Calafate

DAY 5: YOU ARRIVE IN EL CALAFATE

(staying for 3 nights, with 2 tours included)

Flight arrival in El Calafate. Welcome at airport and private transfer to your hotel.

Depending on your arrival time, you can relax at your hotel, enjoy your own explorations, or ask our local representative about suggested activities for your free time.

DAY 6: EL CALAFATE

An Experience of Conquering the Mighty Perito Moreno Glacier!

Discover your inner adventurer as you explore and conquer one of the world’s most awe-inspiring and unique glaciers: The Perito Moreno. This splendid ice giant showcases its mighty glory in the Patagonian Glaciers National Park, which has been declared Mankind’s Natural Heritage site by UNESCO. The park’s vast size not only gives it the distinction of being the largest ice mantle in the world after Antarctica, but also that of being the third largest fresh water reserve on the planet.

Now, picture yourself strapping on your ice spikes, as you begin trekking along this ice giant on a full-day discovery journey along one of the few glaciers in the world, which is actually growing and advancing.

Your full day of adventure will include a close-up navigation of the Perito Moreno Glacier and a visit to the seven panoramic balconies facing the front of the glacier where you’ll have amazing picture-taking opportunities. After an adventure-packed day, you’ll be able to rest with the satisfaction of having successfully conquered the mighty Perito Moreno!

This is a full-day group tour and has an age restriction (click on tour name above for details).

DAY 7: EL CALAFATE

Choose 1 among the following 3 tour options:

Option 1: Icy Blue Giants: Navigate the Largest Patagonian Glaciers and take the most Awe-inspiring Glacier Photos (in boat’s VIP section)
We’ll embark on a discovery journey to admire the second largest glacier in South America: the Upsala Glacier, as well as other Patagonian ice giants that are only accessible by boat. The glaciers’ magnitude is imposing, and their color is remarkable too: raging from white to dark blue. We’ll get comfortable in our seats in the exclusive VIP cabin on the upper floor of our ship, where we’ll experience better panoramic views with superior comfort and service. If you are looking for great photo opportunities of glaciers and icebergs, this is definitely the best glaciers navigation tour option for you.


This is a full day group tour and includes lunch with non-alcoholic beverages, beer and wine.

Full-size photos & tour details »

Option 2: Discovery of the Upsala Glacier and Experiencing a Patagonian Estancia
We’ll embark on a journey of discovery to admire the second largest glacier in South America: the Upsala Glacier, a Patagonian ice giant that is only accessible by boat. Our navigation will also take us to Estancia Cristina, a ranch founded by an Englishman and his wife in 1914 that tells the fascinating story of pioneers in the Patagonian region. Here we’ll have the chance to take part in a variety of activities, including a ride in our all-terrain vehicles to a panoramic balcony from where we’ll see the oriental front of the Upsala Glacier.
This is a full day group tour and includes lunch with 1 non-alcoholic beverage.
Add USD 96 to the quoted trip price per person if you choose tour option 2.

Full-size photos & tour details »

Option 3: Discovery of the Upsala Glacier and an Adventure Trek by the Valley of the Sea Fossil Remains in a Patagonian Estancia
We’ll embark on a journey of discovery to admire the second largest glacier in South America: the Upsala Glacier, a Patagonian ice giant that is only accessible by boat. Our navigation will also take us to Estancia Cristina, a ranch founded by an Englishman and his wife in 1914 that tells the fascinating story of pioneers in the Patagonian region. Here we’ll have the chance to take part in a variety of activities, including a ride in our all-terrain vehicles to a panoramic balcony from where we’ll see the oriental front of the Upsala Glacier, to finally trek down the "Cañadon de los Fosiles", a valley with sea fossils remains.
This is a full day group tour and includes a lunchbox with 1 beverage
Add USD 179 to the quoted trip price per person if you choose tour option 3.

Full-size photos & tour details »

DAY 8: LAST DAY IN EL CALAFATE

Transfer in private vehicle to El Calafate airport.

Buenos Aires

DAY 8: YOU ARRIVE IN BUENOS AIRES

(staying for 2 nights, with 1 tour included)

Arrival in Buenos Aires and transfer to your hotel in private vehicle.

DAY 9: BUENOS AIRES

Passion and Beauty: an Authentic and Exclusive World-class Tango Experience

We invite you to live it up with a night of passion, charm, and sensuality as you enjoy an exclusive and world-class Tango experience at Gala Tango.

This is one of the most exclusive Tango shows in Buenos Aires, and has been enjoyed by great artists from around the world the likes of Madonna and Sting. The show also includes a brief but exciting display of some of the unique features of Argentine folklore.

Located on a small cobblestone street in the historic neighborhood of San Telmo, Gala Tango is beautifully decorated with French style architecture reminiscent of the 1930s. The building’s high ceilings and crystal chandeliers will make you feel as though you have traveled back in time to the “Golden Age of Tango,” while the small size of the theatre allows for a more exclusive experience than that of a regular tango shows. Tango is a universe onto itself as it creates a multi-layered marriage of music, dance, singing and poetry.

You will enjoy seeing world-class singers, musicians, and dancers (some winners of Tango World Championships were dancers of Gala Tango!).

The Argentine folklore portion of the show includes traditional costumes, and a mesmerizing boleadoras show performed by the show’s very own gaucho! A gaucho is the Argentinean equivalent of a North American cowboy, and the boleadoras are a traditional throwing weapon (made of weights on the ends of interconnected cords, and used to capture animals by entangling their legs).

This tour includes group transfers and dinner with non-alcoholic beverages & wine.

DAY 10: BUENOS AIRES

Transfer from your hotel to Ezeiza International Airport in private vehicle.

We look forward to welcoming you again in Argentina!

IMPORTANT: The order of the activities in each destination can change depending on weather conditions or other circumstances.

Lodging for 9 nights Included

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COMFORT CATEGORY LODGING INCLUDED
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DELUXE CATEGORY LODGING INCLUDED**
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UNIQUE & EXCLUSIVE CATEGORY LODGING INCLUDED*

* For this itinerary the Unique & Exclusive accommodation is only available in Buenos Aires and Iguazu. For El Calafate the hotel included is the one mentioned in the deluxe category.

** In El Calafate, our Deluxe Category pricing does not include Deluxe category lodging, since none comply with our Deluxe standards. We are including for El Calafate in our Deluxe Category pricing what we call a "Comfort Plus" category lodging, which is somewhat nicer and thus more expensive than our Comfort category.

Meals Included

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9 BREAKFASTS
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1 LUNCH
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1 DINNER
Meal included in Buenos Aires:
  • Dinner with non-alcoholic beverages & wine the "Passion and Beauty: an Authentic and Exclusive World-class Tango Experience " tour
Meal included in El Calafate:
  • Lunch with non-alcoholic and alcoholic beverages at VIP boat cabin if this tour option is chosen: "Icy Blue Giants: Navigation among Patagonian Glaciers" or lunch with 1 non-alcoholic beverage per person if this tour is chosen: "Discovery of the Upsala Glacier and Experiencing a Patagonian Estancia" or lunch box with 1 bottled water if this tour option is chosen: "Discovery of the Upsala Glacier and an Adventure Trek by the Valley of the Sea Fossil Remains in a Patagonian Estancia"

8 Airport Transfers Included

You will travel to and from airports in the privacy and comfort of your own vehicle,
so there will be no stops for other travelers and no waiting time.

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Private airport transfers included in the following destinations:
  • In Buenos Aires: 4 private transfers
  • In Iguazu Falls: 2 private transfers
  • In El Calafate: 2 private transfers

Domestic Flights Duration & Route

We can take care of booking all the needed domestic flights for your trip.

Flight Route Total Flight Duration
Buenos Aires to Puerto Iguazu
(Argentine side)
1 hour and 45 minutes
Puerto Iguazu
(Argentine side) to Buenos Aires
1 hour and 50 minutes
Buenos Aires to El Calafate3 hours and 15 minutes
El Calafate to Buenos Aires2 hours and 55 minutes
Argentina Map

For a worry-free travel experience, we strongly advise letting us take care of your domestic flights. It’s common for local airlines to make several flight changes before (and sometimes during) a trip. Taking care of domestic flights will allow us to closely monitor any flight changes, adapting your trip itinerary as needed.

Our flight issuing service includes: flights booking, daily tracking of flight status and changes, reconfirmation with the airline of each flight before each departure, booking of your flight seats, web check-in (not available for all flights) and assistance with your flights arrangements if there is any flight delay, change or cancellation before or during your trip.

Argentina is a very large country, the 8th largest in the world, in fact! As such, traveling by land is too time-consuming. For example, a bus ride from Buenos Aires to Iguazu takes about 18 hours (as opposed to 1 hour and 50 minutes by plane), and the bus ride from Buenos Aires to El Calafate takes about 40 hours (as opposed to 3 hours and 15 minutes by plane).

Prices per Person in US Dollars
(price does not include flights)

PRICE PER PERSON FOR ALL GROUND SERVICES

(Prices do not include flights. Click on prices below to change currency)

Comfort Category LodgingDeluxe Category Lodging
(except in El Calafate*)
Unique & Exclusive
Category Lodging
**
Double occupancy room:
$ 2,638$ 2,884$ 4,188
Triple occupancy room:
$ 2,394$ 2,599$ 3,618

Discounts available for groups of 4 or more travelers. To get a quote for
4 or more travelers or for a single traveler, click here and fill out the form

The prices above do not include international or domestic airfare.
Our trip prices are final, you won’t have to pay anything extra no matter what payment method you use.

* In El Calafate, our Deluxe Category pricing does not include Deluxe category lodging, since none comply with our Deluxe standards. We are including for El Calafate in our Deluxe Category pricing what we call a "Comfort Plus" category lodging, which is somewhat nicer and thus more expensive than our Comfort category.

** For this itinerary the Unique & Exclusive accommodation is only available in Buenos Aires and Iguazu. For El Calafate the hotel included is the one mentioned in the deluxe category.

We accept Paypal Credit: finish paying your trip up to 4 months
after your trip starting date, paying no interest or fees.

IconsPRICE FOR DOMESTIC FLIGHTS

The total price for all 4 domestic flights needed for this trip starts at $ 464 per person, subject to availability at the time of booking.
Our airfares include a luggage allowance of 1 carry-on and 1 piece of checked luggage, and also they allow reserving seats in advance, at no additional cost. Most airfares for domestic flights in Argentina don't include allowance for checked baggage nor the possibility to book seats with anticipation, but we always book airfares that allow these. The airfares we use also allows for flight changes, if needed (paying a change penalty).
This is a promotional rate, please note that regular airfares can be significantly higher. This means that the sooner you book your trip, the greater our chances of booking this, or similar, airfare.

Prices for domestic flights depend exclusively on their availability at the time of booking, usually with much lower rates available for flights booked well in advance.

For your comfort and peace of mind, we can take care of booking your domestic flights for you. Our services include: checking for all possible flight options to suggest the best flight itinerary and rate for your trip, flight bookings and issuing, daily tracking of flight status and changes, reconfirmation with the airline of each flight before each departure, booking of your flight seats, web check-in (not available for all flights) and assistance with your flight arrangements if there is any delay, change or cancellation before or during your trip.

Letting us take care of your domestic flight arrangements will let you enjoy a worry-free travel experience, as it is very common for local airlines to make flight changes before (and sometimes during) a trip.

NOTE: All services are subject to availability and subject to price modifications until the trip booking is requested, confirmed and paid in full.

Our Renowned Travel Booklet

We will provide you with the perfect travel companion: our renowned Travel Booklet!
This one-of-a-kind sidekick is full of useful information and personalized tips,
for you to make the most out of your trip experience.

"I received the Travel book and it is absolutely the best trip plan that I have received in over 40 years of traveling. Not only are the daily trips described, but the essential data travelers seek as climate, clothing and phone contact numbers are included. Wonderful job." - Mitch Samuelson and Joan Raskin

"The travel booklet was beyond helpful, from the restaurant recommendations to the tipping guidelines, to the suggested clothes to bring. They answered all our questions before we even had them." - Sophia Yuen & Liza Chau

"The customized booklet prepared for us was with us every step of the way. What a terrific source of information from places to eat and shop, to hints on tipping, etc." - Neal & Barbara Eisner

"The Travel Booklet was the best travel tool ever. I cannot think of any way to improve this excellent hand guide book." - Joan McGirr

"The travel booklet had all sorts of additional important information and recommendations for shopping and dining. I had never seen anything like this before and it proved to be very helpful resource throughout our trip." - Neill Allen and Nancy Van Gelder

"The travel booklet was excellent and it had all the information we needed for the trip so there was no need to do extensive research" - Irina Mindel & Mitchell Olshansky

In your travel booklet you'll find lots of useful information and tips personalized for your specific trip itinerary such as:
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Contact information for our local assistance team, who will go above and beyond in providing you with prompt, precise and meaningful assistance during your trip.

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Day-by-day itinerary with detailed tour descriptions, pick-up times, etc.

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Our favorite restaurant suggestions for each visited destination.

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Full information about your booked hotels: addresses & phones, check-in / check-out times, distance to downtown and to airport, Wi-Fi availability, etc.

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Detailed weather information for your travel dates and destinations, such as average rainfall and minimum and maximum temperatures you can expect.

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Our clothing suggestions for each destination and specific suggestions for some tours.

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All the information you'll need for your flights: airline and flight number, flight times, luggage weight limits, cost for extra weight, available mileage programs, etc.

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Taking your mobile phone to Argentina, how to dial from and to every destination, etc.

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Helpful tips and other useful information to make the most out of your vacation: time zones, pointers on currency exchange, tipping, advice on museums & art galleries of note, useful info to make the most out of your free time, shopping tips, electricity &voltage information, etc.

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All the necessary travel vouchers for your trip.

The Travel Booklet is designed and sent to you after full trip payment has been made. We will send you a printed version via FedEx, as well as a digital version via e-mail. Many guests download their digital version to their mobile phone (iPhone, Android, etc.) or tablet, which they bring on their trip.

Also Included in the Trip Price

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All taxes for the ground services are included (e.g., hotel taxes, tolls), except for Iguazu where there is a hotel tax of 50 Argentine pesos (approximately USD 0.9) per person and per night (charged for a maximum of 2 nights) that can only be paid directly at your Iguazu hotel when you check-in (this amount may vary subject to the municipal policy).

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To provide a worry-free trip experience we include all the necessary entrance tickets to national parks, as well as all other tour-related fees, which are sometimes not included or even mentioned by other travel agencies.

Iguazu Falls
  • Entrance ticket to Iguazu National Park for the "Witness the Unique Power & Might of the Iguazu Falls from the Argentine Side (private tour)" tour
  • Entrance ticket to Iguaçu National Park for the "Behold the Breathtaking Panoramic Views of Iguazu Falls from the Brazilian Side (private tour)" tour
El Calafate
  • Entrance ticket to the Glaciers National Park for the "An Experience of Conquering the Mighty Perito Moreno Glacier!" tour
  • Entrance ticket to Glaciers National Park for any of these tour options: "Icy Blue Giants: Navigation among Patagonian Glaciers tour" or the "Discovery of the Upsala Glacier and Experiencing a Patagonian Estancia" or the "Discovery of the Upsala Glacier and an Adventure Trek by the Valley of the Sea Fossil Remains in a Patagonian Estancia"

Not Included in the Trip Price

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International airfare to and from Argentina is not included.

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Domestic flights for this trip are quoted separately from ground services. Prices for domestic flights depend exclusively on flight availability at the time of booking, with much lower rates available for flights booked well in advance. This means that the sooner you book your trip, the lower the airfare will likely be.

The total price for all 4 domestic flights needed for this trip starts at $ 464 per person, subject to availability at the time of booking.
Our airfares include a luggage allowance of 1 carry-on and 1 piece of checked luggage, and also they allow reserving seats in advance, at no additional cost. Most airfares for domestic flights in Argentina don't include allowance for checked baggage nor the possibility to book seats with anticipation, but we always book airfares that allow these. The airfares we use also allows for flight changes, if needed (paying a change penalty).
This is a promotional rate, please note that regular airfares can be significantly higher. This means that the sooner you book your trip, the greater our chances of booking this, or similar, airfare.

Prices for domestic flights depend exclusively on their availability at the time of booking, usually with much lower rates available for flights booked well in advance.

For your comfort and peace of mind, we can take care of booking your domestic flights for you. Our services include: checking for all possible flight options to suggest the best flight itinerary and rate for your trip, flight bookings and issuing, daily tracking of flight status and changes, reconfirmation with the airline of each flight before each departure, booking of your flight seats, web check-in (not available for all flights) and assistance with your flight arrangements if there is any delay, change or cancellation before or during your trip.

Letting us take care of your domestic flight arrangements will let you enjoy a worry-free travel experience, as it is very common for local airlines to make flight changes before (and sometimes during) a trip.

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Tips to hotel staff, tour guides, etc.

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Visa issuing expenses to visit the Brazilian side of the Iguazu Falls. Travelers who have passports from the following countries do not require a visa to visit the Brazilian side of the Iguazu Falls: United States, Canada, Andorra, Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Bolivia, Chile, Colombia, Costa Rica, Denmark, Ecuador, Finland, France, Germany, Great Britain, Greece, Hong Kong (with English passport), Iceland, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Monaco, Morocco, Namibia, Netherlands, Norway, Panama, Paraguay, Peru, Philippines, Portugal, San Marino, Slovenia, South Africa, Spain, Surinam, Sweden, Switzerland, Trinidad and Tobago, Uruguay, the Vatican and Venezuela.

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Anything not expressly mentioned in this itinerary proposal.

How Our Booking Process Works

Once you’re ready to proceed with your trip booking, please access your trip booking form here and fill in the information we need to begin the process. We request a non-refundable down payment (generally USD 250) to process your trip booking, which we will credit towards your total trip payment.

The booking process generally takes from 2 to 3 business days. Once all services are booked, we will send you an invoice with the trip booking confirmation and payment instructions. If your trip start date is in fewer than 60 days, we’ll request a full trip payment. If not, we’ll request a first payment of 25% to 35% of the total trip cost, with final payment due 60 days before your trip start date.

Important: We take our guests’ credit card payments via PayPal, that’s running a promotion called "PayPal credit", where you’ll have up to 6 months to complete the payment of your trip (without any interest or extra fees). You can choose to apply during the payment process and your application will be subject to their approval. This is a great way to finance your trip payment, without any extra cost.
For more details please visit: https://www.paypal.com/us/webapps/mpp/paypal-credit

Our Trip Cancellation Policy

If you cancel your travel arrangements for any reason, you may be entitled to a partial refund. Most international plane tickets and most Latin American domestic plane tickets are non-refundable. Some airlines will offer credits for future tickets, with penalties.

For all payments which have already made at the time we receive written notice that you must cancel your trip, the following fees will be charged:

  • » When only the first payment (approximately 25% to 40% of the total payment depending on the trip) has been made: up to 80% cancellation fee over the first payment will apply, as most domestic flight tickets are non-refundable after being paid for and issued.
  • » Longer than 60 days to the trip starting date: up to 50% cancellation fee over the total payment will apply. Or up to 60% if the itinerary includes the Pantanal (as lodges have stricter cancellation policies).
  • » 36 to 60 days before the start date of the trip: up to 70% cancellation fee over total payment is applicable. Or up to 80% if the itinerary includes the Pantanal (as lodges have stricter cancellation policies).
  • » 20 to 35 days before the start date of the trip: up to 90 % cancellation fee over total payment is applicable.
  • » 19 days before the trip starting date, or later: there will be no right to refunds. However, we will try to get as much of a refund as is possible for you, according to the cancellation policies of the service suppliers.

We’ll always try our best to get as much of a refund as possible, depending on the trip cancellation date, and the conditions of the service suppliers.

Important note: certain hotels, boats, lodges and airlines may have deposit terms and cancellation policies which vary from our own. We may need to collect an additional deposit from you to hold some reservations. The cancellation penalties on payments will be determined by these individual organizations and will override our policy.

Refunds will only be issued to you once we have received the funds back from the supplier(s). Generally, flight tickets cannot be refunded if they are partially used. We are not responsible for a supplier’s failure to pay a refund.

If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to claim these cancellation charges through your insurance company.

To read our complete Terms & Conditions please click HERE